The Passenger Experience
Hillwood Airways is committed delivering best-in-class customer service, making flying a seamless and luxurious experience for our passengers.
Expect a personal greeting and escort to guide you through the private airport terminal or FBO.
After a private security check, you and your entourage may directly board the plane. Enjoy peace of mind as your luggage is carefully handled and stored onboard.
Continue life in the sky. Enjoy complementary inflight wireless service and entertainment, gourmet meals, beverages, specialty cocktails – and if desired, undisturbed sleep.
Personal space is a premium. Sit back and experience high-end configurations that offer maximum legroom and luxury leather seats.
Stay connected with Ka-band SATCOM and Cabin Wireless Connectivity that delivers an internet experience that rivals “at home” service.
Select your food and beverage options from a curated menu of gourmet meals, beverages and specialty cocktails.
Enjoy complementary exclusive first-run movies along with television and music entertainment on select aircraft.
Hillwood Airways’ staff and crew prioritize the health and safety of all passengers, crew and staff. Learn more about the airline’s safety regulations and COVID-19 protocols.
“Hillwood Airways’ customer service goes above and beyond. We have been working with them closely over the last few years and our clients are always impressed by the level of service, professionalism and attention to detail on each and every flight. Every member of the team are a pleasure to work with and you can feel their genuine desire to make sure all passengers have the best experience possible while in their care.”
Christina Marmara, Director – Commercial Jets California, Air Charter Service